Legal

Website Terms of Use

Last updated: 18 July 2026

1. About these terms

These terms govern access to and use of the TufKo website. By using this website, you agree to these terms.

If you do not agree with these terms, you should stop using the website.

2. About TufKo

TufKo Ltd
37 Gilbert House
Studio Way
Welwyn Garden City
AL7 3FH
United Kingdom

Registered in England and Wales. Company number 16551005.

3. Website information

Website content is provided for general information only. It is not a substitute for an inspection, professional assessment, engineering opinion or advice relating to a particular property, defect or development.

You should not make a material property, financial, legal or engineering decision solely on the basis of general website content.

4. TufKo services

Enquiries, booking requests and quotations submitted through the website do not by themselves create a contract.

Inspection and professional services will be governed by a separate quotation, scope, engagement letter or service agreement accepted by the relevant parties.

5. Accounts and portals

Access to customer, contractor, inspector and administration areas may require an authorised account.

You must:

  • provide accurate account information;
  • keep login credentials confidential;
  • use only accounts and records you are authorised to access;
  • notify TufKo promptly of suspected unauthorised access;
  • not share restricted reports or personal information unlawfully.

TufKo may suspend or restrict access where reasonably necessary to protect users, records, security or legal rights.

6. Acceptable use

You must not:

  • use the website unlawfully or fraudulently;
  • attempt to bypass authentication or security controls;
  • access records or systems without permission;
  • introduce malware or other harmful material;
  • interfere with website availability or performance;
  • scrape, copy or extract protected content without permission;
  • impersonate another person or organisation;
  • submit false, abusive or misleading information.

7. Intellectual property

Unless stated otherwise, website content, branding, reports, layouts, text, graphics, photographs, software and documentation are owned by or licensed to TufKo Ltd.

You may view and print reasonable extracts for personal, non-commercial use. You may not reproduce, modify, distribute, sell, license or commercially exploit website content without written permission.

8. Third-party links

The website may contain links to third-party websites. Such links are provided for convenience and do not mean that TufKo controls, approves or accepts responsibility for third-party content, services or privacy practices.

9. Website availability

We aim to keep the website available and accurate, but we do not guarantee uninterrupted access or that all content will always be complete, current or free from error.

We may modify, suspend or withdraw website features where reasonably necessary.

10. Liability

To the extent permitted by law, TufKo is not responsible for loss arising solely from reliance on general website information or from circumstances outside our reasonable control.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Liability relating to contracted inspection or professional services will be governed by the applicable service agreement.

11. Privacy and cookies

Personal information is handled in accordance with our Privacy Policy. Information about cookies is provided in our Cookie Policy.

12. Changes to these terms

We may update these terms. The current version will be published on this page with its latest revision date.

13. Governing law

These website terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory consumer rights that apply.